Effective Date: June 11, 2026
Last Updated: June 11, 2026
Welcome to ProMart LLC (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [promartllc.com] (the “Site”) and purchase our products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise contact us.
Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names and contact details (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party gateways)
- Order history and preferences
Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:
- IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Device name
- Country, state, city, and other geographic data
- Technical information about how you use the Site (via Cookies and similar tracking technologies)
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To fulfill and manage your orders: We use your information to process payments, arrange shipping, and deliver the products you purchase.
- To communicate with you: We may send you order confirmations, shipping updates, and respond to customer support inquiries.
- To send marketing communications: With your consent, we may send you emails about new arrivals, special offers, and promotions. You can opt out at any time.
- To improve our Site: We use data to understand how users interact with our website and to improve our product offerings and user experience.
- To enforce our terms and policies: To protect our rights and the rights of our users.
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Payment processing (e.g., Stripe, PayPal)
- Shipping and fulfillment (e.g., UPS, FedEx, USPS)
- Data analysis and email delivery services
- Hosting services
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
6. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we can delete such information from our records.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to request access to the personal information we hold about you.
- The right to request correction or deletion of your personal information.
- The right to opt-out of marketing communications.
To exercise any of these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.
9. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, you may contact us at:
ProMart LLC
Address: 5900 Balcones Dr, Ste 6474, Austin, Texas, USA
Phone: +1 (512) 325-5512
Email: support@promartllc.com