Intellectual Property Rights & Infringement Claims
At ProMart LLC, we are committed to protecting creators, brand owners, and content developers from unauthorized use of their work. We take all intellectual property concerns seriously and provide a clear mechanism for reporting potential violations on our ecommerce marketplace.
Types of Intellectual Property We Protect
- Copyrighted materials (e.g., product descriptions, images, manuals)
- Registered trademarks or service marks
- Design patents and other proprietary product designs
- Logos, branding, packaging, and marketing assets
Filing a Complaint
If you believe that your intellectual property rights are being infringed on ProMartLLC.com, please send a detailed report to IPclaims@promartllc.com including:
- Your full legal name, company name (if applicable), and contact information
- A detailed description of the copyrighted work, trademark, or patent in question
- Proof of ownership or registration (e.g., trademark number, copyright certificate)
- Direct URL(s) to the allegedly infringing product or content
- A statement, made under penalty of perjury, that the information is accurate and that you are the rightful owner or authorized agent
Review & Resolution
Upon receiving a complete claim, our compliance team will promptly investigate and take appropriate action, which may include removal of listings, suspension of seller accounts, or further legal inquiry. We also provide an opportunity for the alleged infringer to submit a counter-notice, if applicable under applicable U.S. law.
Legal Safeguards
False or fraudulent claims may result in liability for damages under Section 512(f) of the Digital Millennium Copyright Act (DMCA). If you’re unsure whether your intellectual property rights have been violated, please consult a qualified attorney.
Additional Support
We support fair trade, original product innovation, brand authenticity, and legal compliance across our digital storefront. For additional questions regarding IP enforcement, email IPclaims@promartllc.com.